Return policy

If you are not completely satisfied with your purchase, we offer free returns within 7 days of delivery for a full refund or replacement.


Our Seven (7) Days Return Policy

This return policy applies only to purchases made through If you purchased a GoRoga through a third-party marketplace and you are interested in making a return, then please contact that third-party marketplace.

If you are unhappy or unsatisfied with your Roga or the services you may cancel your Membership and return your GoRoga for any reason within seven (7) days of activation of your GoRoga for a full refund of the Initial Membership Fee (which will be paid via your original payment method).

In order to receive your refund you must request a return within seven (7) days of activation. The date of activation is the earlier of the date that you first linked your GoRoga to an account using the GoRoga application, or the date that is seven days after you purchased your GoRoga through


Again, this GoRoga return policy applies only to purchases made from

Below are instructions on how to return your GoRoga and receive your refund.



To request a return, please send an email to

A return shipping label will be provided to you. Use the shipping label to ship your GoRoga back to us.

Once you have requested your return, you are eligible for a refund of the initial Membership Fee, as long as the GoRoga device is received within seven (7) days from the date you requested the return. If we do not receive your GoRoga device within seven (7) days after you request the return, you will not receive a refund.

Once a return is requested, we will cancel the Membership associated with the GoRoga.  



If the time period(s) described above have passed, you may still cancel your Membership; however, the cancellation will not go into effect until the end of the initial subscription period. You may discontinue your use of the Membership and Services at any time.